Abeer — Rafa Polyclinic Connected Care Platform

Premium multi-specialty polyclinic platform in Riyadh Almonsiah, unified under one digital identity

Overview

Rafa Polyclinic (Riyadh Almonsiah, Exit 8 Dammam Road) runs on Abeer, a connected-care platform that unifies family medicine, specialty care, pharmacy, and optical services behind one booking, chat, and payments layer.

AI Care Concierge — Danah

Danah is Rafa’s AI booking agent, available on web, WhatsApp, and Telegram. She checks live specialist availability, books across facilities, sends reminders, and can take payment on the spot.

Portals

  • Patient Portal — appointments, records, prescriptions, billing
  • Doctor Portal — schedule, patient queue, e-prescribing, clinical notes
  • Nursing Portal — ward tasks, vitals capture, medication administration
  • RCM Portal — claims, denials, payer mix, collections in real time

Connected infrastructure

Abeer runs on shared BrainSAIT infrastructure: Danah (conversational booking), Hermes (cross-system orchestration), a Telegram concierge, AmmerPay for online payments, automated reminder/statement mail, and the BrainSAIT Market for pharmacy and optical e-commerce fulfillment.